Terms & Conditions

Last Updated: 10-14-2025

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Welcome to Pony Pal Stable (“we,” “our,” or “us”).
By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our site or making a purchase.

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1. Overview

These Terms & Conditions govern your use of the Pony Pal Stable website and the purchase of products through our online store.
By visiting or purchasing from us, you agree to these Terms. If you do not agree, please do not use our website.

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2. Use of Our Website

• You must be at least 18 years old or have the permission of a parent or guardian to use our site.

• You agree not to use our site for any illegal or unauthorized purpose.

• You must not attempt to interfere with the operation or security of the site.

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3. Product Information

We make every effort to display our products accurately, including descriptions, images, and pricing.
However, we cannot guarantee that your device’s display accurately reflects product colors or details.
All prices and availability are subject to change without notice.

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4. Orders and Payments

• By placing an order, you agree to provide current, complete, and accurate purchase information.

• We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or pricing errors.

• Payments are processed securely through trusted third-party providers such as PayPal or Stripe.

• Your credit card or payment information is encrypted and never stored on our servers.

 

5. Shipping and Delivery

We strive to ship all orders promptly.
Shipping times and costs vary based on location and method selected at checkout.
Once shipped, Pony Pal Stable is not responsible for delays caused by carriers, weather, or other circumstances beyond our control.

 

6. Returns and Exchanges

We want you to love your Pony Pal!
If you’re not satisfied with your purchase, please contact us within 30 days of delivery for return instructions.
Items must be in new, unused condition and include all original packaging.
Shipping fees are non-refundable unless the return is due to a defect or error on our part.

 

7. Warranty

All Pony Pal ride-on ponies include a 1-year limited warranty covering manufacturing defects.
This warranty does not cover normal wear and tear, misuse, or damage from improper handling.
For warranty claims, please contact our customer service team with proof of purchase.

 

8. Intellectual Property

All content on this website—including text, images, logos, and product designs—is the property of Pony Pal Stable and protected by copyright laws.
You may not reproduce, distribute, or use any content without written permission.

 

9. Limitation of Liability

Pony Pal Stable shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
In no event shall our total liability exceed the amount paid for the product in question.

 

10. Safety Disclaimer

Our ride-on pony toys are designed for safe, supervised use.
Please follow all product instructions and safety guidelines.
Pony Pal Stable is not responsible for injuries resulting from misuse or unsupervised play.

 

11. Privacy

Your privacy is important to us.
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

 

12. Changes to These Terms

We may update these Terms from time to time.
Any changes will take effect immediately upon posting on this page.
Your continued use of our website means you accept the updated Terms.

 

13. Governing Law

These Terms & Conditions are governed by the laws of Nevada, United States of America without regard to its conflict of law principles.

 

14. Contact Us

If you have any questions about these Terms or your purchase, please contact us:
📧 Email: office@ponypalstable.com
🌐 Website: www.ponypalstable.com